Q: Can airlines reschedule flights?

A: Yes, airlines may reschedule flights for various reasons. They typically provide alternative flight options that fit your travel plans or allow refunds according to their policies.

Q: How will I be informed about schedule changes?

A: If you have provided accurate contact details, the airline will contact you directly to discuss alternate flight options. Alternatively, the airline may notify Belairtrip.com, and we will inform you of the changes for your acceptance.

Q: What happens if I cancel my ticket during my journey?

A: Most airlines do not allow partial refunds for international tickets. For domestic airlines, unused segments may be refundable if the booking is canceled in advance, subject to the airline's cancellation and service charges.

Q: How can I cancel a flight booking?

A: You can cancel your entire booking under the following conditions:

• Cancellations are only possible up to 24 hours before the departure time.
• Cancellations made within 24 hours are treated as a “no-show” and are not eligible for a refund.
• To cancel, please send an email using the 'CONTACT US FORM' and follow up with our 24/7 Call Center.
• Airline fees and service charges may apply.
• Refunds, if applicable, will be processed within a minimum of three weeks.
• Cancellations submitted via SMS, WhatsApp, or any other media are not accepted.

Q: What is a “no-show”?

A: There are two types of no-shows for booked flights:

• If a passenger fails to check in at the airline’s counter before the check-in deadline, they will be considered a no-show. Some airlines may allow travel on a later flight for an additional fee, while others may not permit any travel on the ticket.
• Changing a flight or canceling within 24 hours of departure will also classify the ticket as a no-show, subject to the airline’s rules.

Q: What are the cancellation charges for domestic and international airlines?

A: Cancellation charges vary based on the date and time of cancellation relative to the departure. Airlines have their own cancellation, refund, and penalty policies, along with any applicable bank and service fees.

Q: Can I cancel an e-ticket offline?

A: Yes, you can cancel your e-ticket by sending an email to support@belairtrip.com and following up with our 24/7 Call Center at +91-9015776677.

Q: What if my flight is canceled or rescheduled by the airline?

A: If a flight is rescheduled or canceled, the airline is responsible for providing alternative flights at the departure airport for your destination. Belairtrip.com is not liable for any costs or compensation to the passenger. If a refund is authorized by the airline, service fees may apply.

Q: How can I place a “Special Service Request” through Belairtrip.com?

A: Special requests for meals, seat assignments, bassinet seats, wheelchairs, or other airport assistance can be made through the 'CONTACT US FORM' in the "SERVICE" section. You may also contact the airline directly. Some services may incur additional charges.

Q: How do I confirm my seat assignment?

A: Belairtrip.com can pre-book your seats based on availability. Note that some airlines may charge for seat assignments. You may email us or contact the airline directly for confirmation.

Q: How early should I arrive at the airport?

A: We recommend arriving 2 hours before departure for domestic flights and 3 hours for international flights.

Q: How can I use my Frequent Flyer Number?

A: To earn credits, provide us with your Frequent Flyer membership number so we can enter it in your PNR. For redemptions, please contact the airline directly.

Q: Is wheelchair assistance available for passengers with disabilities?

A: Yes, wheelchair assistance can be arranged by either contacting the airline or providing us with the necessary details.

Q: Can flights accommodate physically challenged passengers on stretchers?

A: In cases of medical emergencies requiring stretcher transport, arrangements can be made based on airline policies and fees. Please contact us or the airline for assistance.

Q: What documents do I need for check-in on a domestic flight?

A: For domestic travel, it is mandatory to carry one form of photo identification (e.g., driving license, Aadhar card, voter ID) along with a copy of your e-ticket. The boarding card will be issued at check-in.

Q: What is the ticket number?

A: The ticket number is required for communication with airlines or with us. It consists of a 3-digit airline code followed by a 10-digit number.

Q: How do I book a new flight online?

A: To book the lowest airfare for domestic and international flights online, follow these steps:

• Select either domestic or international airlines.
• Choose one-way, round trip, or multi-city options and your desired booking class.
• Enter your origin and destination cities along with travel dates.
• Specify the number of passengers (adults, children, infants).
• For fares in foreign currency, select the currency in the top right corner.
• Click “Search Flights” to find the cheapest options.

Q: How do I modify my booking through the website?

A: You can modify your search by airline, price, refundable or non-refundable status, number of stops, and timing and date on the left side of our website.

Q: How do I enter passenger details to book tickets?

A: Provide passenger names after selecting your flight options. Ensure names match those on the passport exactly. Travel is not permitted with incorrect names (check for spelling). For long names, provide only the first, middle, and last names (no initials). Enter the date of birth for child or infant discounts. Provide passport details if available. Click the “Continue” tab to proceed with booking.

Q: How do I get discounts for children and infants?

A: Provide the date of birth (DOB) for children under 12 years for discounts, and for infants under 2 years.

Q: What is an e-ticket?

A: An e-ticket is valid for airlines and can be presented at the check-in counter for all domestic and international travel. A printed copy of the e-ticket is required for entry to the airport.

Q: What is a PNR (Passenger Numeric Record)?

A: The PNR is a unique booking reference created by the Computerized Reservation System (CRS) for each booking. It is displayed on all e-tickets and is required for communication with airlines or for check-in. The airline PNR is also provided in your booking details.

Q: Do fares remain the same?

A: Fares displayed on the website are dynamic and may change based on seat availability and demand after completing your booking.

Q: What is the maximum number of seats I can book at once?

A: You can book a maximum of 9 seats in one transaction. For larger groups, please contact us through the 'CONTACT US FORM' form.

Q: What documents do I need for check-in on an international flight?

A: For international travel, you must carry your e-ticket, a valid visa for all transit points and your destination, and a passport valid for at least 6 months. A boarding card will be issued at check-in. Some countries may also require special vaccination certificates.

Q: How do I get a boarding pass for an e-ticket?

A: A boarding card is issued by the airline at check-in upon presenting your e-ticket or providing your airline PNR.

Q: Are there discounts for senior citizens?

A: No, there are no discounts for senior citizens, elderly, or retired individuals.

Q: Are there discounts for armed forces or government officials?

A: No discounts are provided by airlines for international travel, but domestic airlines may offer discounts.

Q: What about unaccompanied minors?

A: Children under 5 years are not allowed to travel as unaccompanied minors (UMNR). Children aged 5 to 15 can travel as UMNR, which involves special handling from check-in to their destination, to be picked up by an authorized person. Some airlines may charge fees for UMNR services.

Q: Can I travel with an incorrect name or spelling errors?

A: No, you cannot travel with an incorrect name due to immigration and security regulations, as airlines must provide an accurate passenger manifest to immigration authorities.

Q: What should I do if my credit or debit card payment is declined?

A: All credit and debit card transactions on our site are 3D Secure and use encrypted data for security. A payment may be declined by your bank for several reasons, including insufficient balance or credit limit, an invalid card, incorrect password, username, CVV, or PIN, or a delay in entering the OTP. Please consider trying a different card.

Q: What payment options are available?

A: We offer several payment options, including credit cards, debit cards, American Express, Diners Club, and UPI.

Q: Why did my session expire while I was paying via net banking?

A: Your session may have expired due to security measures implemented by your bank or a timeout caused by taking too long to complete the direct debit payment. Please refresh your booking and try to complete the transaction again.

Q: Can I book travel on Belairtrip.com using EMI?

A: Yes, EMI payment options are available for “Fly Now – Pay Later,” subject to the bank's terms and conditions and approval from the credit or debit card holder.

Q: Is my payment secure on Belairtrip.com?

A: Yes, Belairtrip.com is a VeriSign certified site, ensuring your data is encrypted and SSL certified for maximum protection against fraud.

Q: Can I make payments through my mobile?

A: Absolutely! Our website is accessible on mobile devices, including Android, iPhone, and Windows. You can make bookings and complete transactions, including payments, directly from your mobile phone.

Q: Is travel insurance necessary for certain countries?

A: Travel insurance is highly recommended to cover the high costs of medical treatment abroad and to compensate for lost baggage, flight delays, or other emergencies. You can obtain travel and medical insurance from us upon request. Please email our “Customer Support” for more information.

Q: Can I carry pets on the flight?

A: Yes, you can carry pets under the following guidelines:

Pets such as dogs, cats, and birds weighing up to 5 kilograms may accompany you in a waterproof carrying bag, subject to airline approval. Booking in advance is recommended.

Pets over 5 kilograms can be transported as cargo in the aircraft's luggage hold. Reservations must be made with the airline’s cargo department, and health documentation and customs clearance may be required.

Please check specific country requirements for health and rabies vaccination certificates and other necessary documentation.

Q: How do I request a refund?

A: To request a refund, please send an email using the 'CONTACT US FORM' and follow up with our 24/7 Call Center.

Refunds can only be processed by Belairtrip.com if permitted.

For cancellations made directly with the airline, inform their staff and provide your reference number for any potential refund.

Processing refunds with the airline may take a minimum of 7 days.

Refunds are subject to the airline’s cancellation, refund, no-show, and penalty rules, as well as service fees.

Refunds will be issued only to the original credit or debit card holder.

For partially used tickets, airlines’ cancellation, refund, penalty rules, bank fees, and service charges apply.

Q: What if a passenger or a blood relative pass away?

A: In the event of a passenger's death, a full or partial refund may be considered by the airline upon presentation of an original death certificate from the hospital and local authorities. The “next of kin” of the deceased should apply. Airlines may also permit refunds for blood relatives at their discretion, which may take additional time.

Q: Are taxes, fees, convenience fees, and service charges refundable?

A: Service charges, convenience fees, and bank charges are non-refundable. Facilitation fees for credit, debit, or online payments are also non-refundable.

Q: What about airline fees?

A: Fees for name corrections, date changes, routing adjustments, booking class changes, cancellations, and refunds are non-refundable.

Q: What is an unutilized ticket?

A: Any ticket for which the booking has been canceled before departure is considered an "unutilized ticket." Passengers may travel subsequently or obtain a refund, subject to penalties. No refunds are available for non-refundable tickets.

Q: What is the liability for flights booked with other carriers?

A: Belairtrip.com is not liable for any flight bookings made before or after those purchased through our platform, nor for any journeys on other airlines from different sources.

Q: What is Belairtrip.com's liability?

A: The company is not responsible for any direct or indirect loss, damage, costs, or expenses arising from flight delays, cancellations, disruptions, or any other travel-related issues incurred by passengers.

Customers must verify their name, flight details, departure and arrival times, and mobile number on the ticket at the time of issue. Any discrepancies should be reported immediately; failure to do so may result in cancellation and service fees regardless of errors.

Belairtrip.com serves as a facilitation platform for reservations and online ticketing on behalf of airlines and is not liable for the services provided by them.

We cannot be held responsible for any delays or defaults by airlines and may not authorize refunds.

Belairtrip.com is not responsible for the loss of baggage or valuables on any airline service. If an airline discontinues operations, we are not accountable for customer refunds.

While we strive for accuracy, the company does not guarantee that the functions on this site will be error-free.

Belairtrip.com will not be held accountable for any actions or losses resulting from the passenger's conduct or by authorities.

Q: Can I book flights on my mobile?

A: Yes, you can access www.belairtrip.com on your mobile to book the lowest international and domestic flights, with various payment options including debit and credit cards and net banking.

Q: When will the mobile app be available?

A: The mobile app will be available soon, providing access to the cheapest international and domestic airline tickets with online payment options.

Q: Can I delete my existing account?

A: Yes, you have the option to delete your account.

Q: How do I create an account?

A: You can create an account on the homepage using a username and password. This will facilitate future bookings and allow you to check your transaction history. An account is also automatically created when you make a booking with your name and email.

Q: What is a customer account?

A: When you book an airline ticket, you will automatically receive a customer account with a username and password, allowing you to view bookings, print e-tickets, check status, save time on future bookings, and receive special offers. Your profile and details are securely protected.

Q: How can I reset my password?

A: You can reset your account password on the homepage by entering your username and email address, then clicking "Forgot Password?"

Q: How do I view my e-ticket?

A: You can view your travel details or e-tickets using your registered mobile number, email ID, PNR number, or booking ID.

Q: How do I print my e-ticket?

A: To print your e-ticket, go to “My Account” and provide the necessary details.

Q: How do I cancel a booking?

A: To cancel your booking, send an email to support@belairtrip.com from the email used for the booking, including your booking reference and PNR, and follow up with a call to +91-9015776677.

Q: How do I change or reschedule my booking?

A: To change or reschedule your booking, send an email to support@belairtrip.com from the email used for the booking, including your booking reference and PNR, and follow up with a call to +91-9015776677.

Q: How do I request a refund?

A: For full or partial refunds, send an email to support@belairtrip.com from the email used for the booking, including your booking reference and PNR, and follow up with a call to +91-9015776677.

Our dedicated team of travel consultants is available 24/7 to assist you with all your travel inquiries.

Call us at: +91-9015776677 (all networks).

You can also reach us by writing to support@belairtrip.com, and an executive will respond promptly.

Q: What information can I browse without registering on your site?

You can explore the entire site without registering. Login or registration is required only at the time of booking.

Q: What is the optimal resolution for using the site?

The site is optimized for a resolution of 600 x 800.

Q: What plugins do I need to view the site?

No special plugins are required; standard browsers such as the latest version of Chrome, Netscape 4.0, or Internet Explorer 9.0 (preferably 10.0 or higher) work best.

A boarding pass is a document issued by an airline during check-in, granting a passenger access to the restricted areas of an airport and permission to board a specific flight. At a minimum, it includes the passenger's name, flight number, and the date and time of departure. Belairtrip.com is not responsible for any airline's refusal to issue a boarding pass or allow boarding due to safety and security protocols at the airline's discretion, or due to visa requirements of the departure, transit, or destination country arising from a lack of necessary travel documents or visas.

Q: Do I need vaccinations for certain countries?

A: Some countries in Africa and South America may require specific vaccinations. Please check the regulations on the respective country's website. For more information, you can also contact our Customer Support via email.

The Goods and Services Tax (GST) streamlines taxation for travel services, including hotels, flights, and other travel services. It unifies various indirect taxes, offering transparency for businesses and travelers. Understanding its implications is vital for both service providers and consumers in ensuring compliant transactions and potential tax benefits.

Some frequently asked questions related to GST (Goods and Services Tax) invoices for hotel and flight bookings, along with their answers:

Q: What is a GST invoice?

A GST invoice is a document showing the Goods and Services Tax charged on services like hotel stays or flights. It is compliant with tax regulations and can be used for input credit.

Q: How do I obtain a GST invoice for my hotel or flight reservation?

While booking, input your GST number and related details. Upon completion, the system will generate and send you an invoice, allowing you to claim GST and tax benefits.

Q: What details are necessary for a GST invoice?

You’ll need your GST number to generate a GST invoice, registered business name, address, and state code.

Q: When will we receive our GST invoice?

For hotels, the GST invoice is usually provided at checkout or emailed. For flights, the invoice is often emailed after booking or available for download from the airline’s website.

Q: We lost our GST invoice. How can we get a duplicate?

Contact the hotel, airline, or our customer service at sales@belairtrip.com, cc to hdq@belairtrip.com, or call us at T: +91-11-42521000 / 21. They should be able to provide a duplicate invoice upon request.

Q: Can we claim GST input credit for our hotel and flight expenses?

Yes, if you have a valid GST invoice and the expense is business-related, you can claim GST input credit. However, it’s advisable to consult with your tax expert or accountant for specific guidance.

Q: If incorrect GST details were entered, can they be amended?

Once the invoice has been generated, it cannot be altered or modified.